Refund policy

Return & Refund Policy

Because all of our merchandise is custom-printed on demand specifically for you, we do not accept returns or exchanges for buyer's remorse or incorrect size selection. Please review the sizing charts carefully before placing your order.

Damaged or Defective Items If your item arrives damaged, misprinted, or defective, we will happily send a replacement or issue a full refund at no extra cost to you.

To report a damaged item, please contact us at torta@tortaahogadaofficial.com within 14 days of delivery with your order number and a clear photograph of the issue.

Note: This policy applies across all Torta Ahogada Official artist storefronts and integrations, including Google and YouTube Shopping.